The Chameleon Blog

UX

How to Use AI for UX Design: Tips and Tools for Product Teams in SaaS

AI is here, and it’s here to stay. Copy creation, image generation, user feedback analysis; the list of uses is expansive. Find out more in this article.

Ella Webber

10 min read

Self-Serve Support

Self-Serve Help Menu Design & Best Practices [with Examples]

Transform your user experience with an impactful in-app help menu design. Find our best tips and examples to design yours.

Ray Slater Berry

10 min read

Analytics

Heap vs Google Analytics: Which one is right for you?

Deciding between the two? Understand the difference between product and marketing analytics tools and find out where your team needs to go for the right user data.

Camila Cury

6 min read

UX

9 Ways to Improve UX Writing and Your In-App Messages

We’ve rounded up nine ways you can improve your UX writing and keep your in-app messages clear, effective, and loveable 💚

Ray Slater Berry

9 min read

Product-led growth

Product-Led Growth Planning: 5 Key Principles & How to Get Started

Unsure where to start in your product-led growth planning? Start right here! We’re covering everything for building a smooth PLG strategy.

Ray Slater Berry

11 min read

Product Management

A Product Manager’s Guide to Choosing a Product-Led Go-To-Market Model

PLG isn't just a buzzword, working this framework into how you bring your products to market can dramatically decrease the time and resources it takes to pull off a successful launch. Sound appealing? Read on.

Ray Slater Berry

14 min read

Product-led growth

Product-Led Customer Success: The Role of CSMs in PLG Organization

Product-led customer success is a scalable and efficient way to meet user wants and needs—read on to find out why you need a CS team in your organization.

Ray Slater Berry

9 min read

Continuous Feedback

Insight-Driven Decision-Making: Continuous Research for PMs

Want to make better decisions faster? Continuous research is how product teams do just that—discover the benefits and trends in this article.

Ella Webber

11 min read

User Onboarding

Five Steps to Optimize Your SaaS User Onboarding Flows

Are you struggling to retain users for your SaaS app? A top-notch onboarding flow can make all the difference. Dig into this post and learn how to keep your users coming back for more of your product.

Mike Fiorillo

9 min read

Product Marketing

Why Chili Piper’s CPO is taking over as CMO for 12 months

Alina Vandenberghe is Co-Founder, Co-CEO, and CMO at Chili Piper. She’s passionate about building fun SaaS products to solve hard problems and a company where employees thrive. Today, Chili Piper is on track to IPO, and Alina believes that becoming a great Marketer will help them get there faster. Learn why and how Alina is making this critical shift.

Alina Vandenberghe

7 min read

Why Your Cookie Banner Isn’t Because of GDPR & How to Ensure Data Privacy Compliance

What are the new laws around data privacy, and how can you make sure you're staying compliant? Discover everything you need to know from our guest writer, Ray Mina, Head of Marketing at Freshpaint.

Ray Mina

9 min read

The AI Invasion and What it Takes to Survive in SaaS in 2023

What do the success of ChatGPT and the dominance of AI signal for SaaS businesses in 2023? Let's understand how this technology is impacting the industry beyond the surface.

Camila Cury

11 min read

Product Management

33 Product Management Newsletters Worth Landing in Your Inbox

We’ve rounded up 30+ valuable newsletters every PM should know about. Take your pick and fill that inbox with something worth reading.

Ray Slater Berry

15 min read

Product Management

Product Ops Manager vs. Product Manager: Why you Need them Both for a Winning Team

While a PM builds products to meet needs, a Product Ops Manager facilitates the process. Let’s unpick where the roles differ and align in SaaS companies.

Ray Slater Berry

11 min read

UX

Top 8 UX Patterns to Deliver Contextual Help Within Your Product

Contextual help offers quick support to help users get the best out of your product without reading lengthy documentation. Learn more about it here.

Ray Slater Berry

10 min read

Tooltips

10 JavaScript Tooltip Libraries for Your Web App

If you want to make tooltips for your JavaScript app, one way to do it is to find open-source libraries. Here are 10.

Jinwoo Park

6 min read

Growth

6 In-Product Experiment Types for Continuous Discovery (& How to Run Them Effectively)

In-product experiments are key for insight-driven product development. Find out what they are, why they matter, and which experiment types you can use.

Ray Slater Berry

12 min read

PLG

Product-Led Growth Flywheel: The Ins, the Outs, and the Rounds & Rounds

Product flywheel or sales funnel? Discover which model is the best fit for you and how you can launch your own PLG flywheel framework.

Ray Slater Berry

10 min read

Product Adoption

How to Build an Airtight Product Adoption Strategy

A product adoption strategy gives you a clear direction of how to nudge users to activation. It also helps you deliver a seamless user experience, improve retention rates, and minimize churn.

Ray Slater Berry

11 min read

User Onboarding

Top 6 Ember.js Product Tour Libraries for Onboarding

Looking for a way to build product tours for your Ember.js application? We found six best open-source libraries.

Jinwoo Park

5 min read

PLG

5 Ways to Deliver Instant Customer Experience and Boost PLG

Instant customer experience can be a game-changer for PLG companies. Here are five best practices to offer self-serve support and help users succeed quickly.

Ray Slater Berry

11 min read

Product Adoption

Maximize User Success with Accessible In-App Guides: Here’s How

Accessible in-app guidance can help more users unlock your product’s value and become power users. Learn how to design your in-app guides for accessibility.

Ray Slater Berry

10 min read

User Onboarding

Mobile vs. Web App Onboarding: Differences, Best Practices, and Examples

The onboarding process can make or break your product adoption efforts. See the difference between mobile vs. web app user onboarding and optimize your flows for user success.

Ray Slater Berry

13 min read

Analytics

User Analytics 101: How to Use Behavioral Data to Optimize Your Product

Get to know your users' actions inside and out. In this guide, we’ve rounded up the best user analytics metrics and tools to effectively monitor user behavior.

Ray Slater Berry

9 min read

Announcements

Chameleon completes SOC 2 Type II certification for the second consecutive year

We’re delighted to announce that Chameleon has received SOC 2 Type II certification once again, with full-marks across the board.

Pulkit Agrawal

3 min read

User Onboarding

6 Best Angular Product Tour Libraries For User Onboarding

If you want to build onboarding tours for Angular applications, here are six open-source libraries you should check out. And if you want to try a no-code solution to save time and resources, we’ve got you covered, too.

Jinwoo Park

6 min read

PLG

Key Product-Led Growth Metrics to Stay on Track with Your PLG Strategy

Product-led growth metrics can accurately measure your progress, reveal areas of improvement, and maximize your SaaS growth. Find the 11 essential PLG metrics right here, along with expert advice from ProductLed, Hightouch, and Heap.

Ray Slater Berry

16 min read

Product Management

Uncovering the Most Exciting Product Management Trends for 2023

Discover the latest product management trends for 2023 to stay ahead of the competition. Hear from product leaders paving the way.

Ray Slater Berry

11 min read

User Onboarding

5 Best Vue.js Product Tour Libraries for User Onboarding

Got software built on Vue.js and you need to improve your user onboarding? Dig into the best open-source libraries for the job. In our “vue”, these are some mighty fine tools.

Jinwoo Park

5 min read

PLG

How to Drive More Product-Led Revenue with PQLs

Product-qualified leads and product-qualified accounts can make or break your revenue targets. Here, we’ll walk you through five actionable steps you can take to implement them the right way.

Breezy Beaumont

6 min read