Top 33 User Onboarding Tools for Success in 2023 [+ Inspirations] Your always-updated list of the best user onboarding tools on the market organized into 7 different categories. Jump in and start building the ultimate onboarding stack.
Announcements Introducing HelpBar: Universal Search, Built for SaaS Seamlessly add Command + K search to your product to amplify help resources, streamline onboarding, and reduce support costs—all for free. Discover why we built HelpBar and how it can help you grow. Pulkit Agrawal 5 min read
News Q3 Release Roundup: Elevating Product Adoption and Making Users Happy Discover some of our most exciting product releases from the past three months Sonia 3 min read
Best Practices How To Exorcise Spooky In-App UX From Your App Join us on a haunted journey as we encounter three spooky in-app characters; you’ll meet zombie messages, haunted product tours, and destructive goblin UX lurking in the depths. Kirsty Finlayson 4 min read
PLG Product Service Management: Bridging End Users and Product Teams for Growth Explore the role of a product service manager in driving customer satisfaction, business growth, and product success in changing market conditions. Ella Webber 8 min read
Product Adoption 10 Key SaaS Product Metrics to Track (+ Best Practices for Measuring) Want to understand your product’s performance strategically? Track these 10 product metrics and learn the best practices to interpret them well. Ella Webber 11 min read
Product Management Product Benchmarking: 5 Steps to Get Ahead of the Competition Struggling to stand out in a saturated market? Our guide on product benchmarking will help you identify gaps, improve your product roadmap, and outperform your competition. Ella Webber 9 min read
Product Adoption Your All-Inclusive Guide on Product Adoption Product adoption happens when users identify the value of your product and integrate it into their workflows. Here's everything you need to know to help them succeed faster. 22 min read
User Onboarding Mobile User Onboarding: The Ultimate Guide for 2023 Let's learn what it takes to engage your mobile app users in 2023 with these best practices for user onboarding on mobile apps. 14 min read
User Onboarding The 3 Key Types of User Onboarding Yoel Eliat, PLG expert and author of the Everything Product Substack, shares his framework for approaching user onboarding for new, returning, and existing users. Yoel Eilat 6 min read
PLG Product-Led Onboarding for SaaS Companies: Best Practices, Top Tools, and Expert Examples Heard about product-led onboarding and what to join the fun? You’re in luck, we’re running through what it is and how you can do it in this article—you should join us. Ella Webber 11 min read
Product-led growth Product-led Sales: How You Can Merge Product-Led and Sales Led Strategies Product-led or sales-led? That’s the question in SaaS sales right now, and we’ve got all the answers to help you decide in this article. Ray Slater Berry 11 min read
UX User Friction in Product Design: Replacing Bad Friction with Good Friction User friction is always considered to be bad, but that’s not the full story. Find out about how good friction helps engage your users in this article. Ella Webber 10 min read
Product-led growth Your Ultimate Product-led Growth Stack Updated for 2023 With AI hot on everyone’s heels and a quakey 2023 economy, is it time to update your product-led growth tech stack? Yep! Here’s what you need to know. Ella Webber 10 min read
UX How to Use AI for UX Design: Tips and Tools for Product Teams in SaaS AI is here, and it’s here to stay. Copy creation, image generation, user feedback analysis; the list of uses is expansive. Find out more in this article. Ella Webber 10 min read
Self-Serve Support Help Menu Design Best Practices for 2023 + Examples Transform your user experience with an impactful in-app help menu design. Find our best tips and examples to design yours. Ray Slater Berry 10 min read
Analytics Heap vs Google Analytics: Which one is right for you? Deciding between the two? Understand the difference between product and marketing analytics tools and find out where your team needs to go for the right user data. 6 min read
UX 9 Ways to Improve UX Writing and Your In-App Messages We’ve rounded up nine ways you can improve your UX writing and keep your in-app messages clear, effective, and loveable 💚 Ray Slater Berry 10 min read
Product-led growth Product-Led Growth Planning: 5 Key Principles & How to Get Started Unsure where to start in your product-led growth planning? Start right here! We’re covering everything for building a smooth PLG strategy. Ray Slater Berry 11 min read
Product Management A Product Manager’s Guide to Choosing a Product-Led Go-To-Market Model PLG isn't just a buzzword, working this framework into how you bring your products to market can dramatically decrease the time and resources it takes to pull off a successful launch. Sound appealing? Read on. Ray Slater Berry 14 min read
Product-led growth Product-Led Customer Success: The Role of CSMs in PLG Organization Product-led customer success is a scalable and efficient way to meet user wants and needs—read on to find out why you need a CS team in your organization. Ray Slater Berry 9 min read
Continuous Feedback Insight-Driven Decision-Making: Continuous Research for PMs Want to make better decisions faster? Continuous research is how product teams do just that—discover the benefits and trends in this article. Ella Webber 11 min read
User Onboarding Five Steps to Optimize Your SaaS User Onboarding Flows Are you struggling to retain users for your SaaS app? A top-notch onboarding flow can make all the difference. Dig into this post and learn how to keep your users coming back for more of your product. Mike Fiorillo 9 min read
Product Marketing Why Chili Piper’s CPO is taking over as CMO for 12 months Alina Vandenberghe is Co-Founder, Co-CEO, and CMO at Chili Piper. She’s passionate about building fun SaaS products to solve hard problems and a company where employees thrive. Today, Chili Piper is on track to IPO, and Alina believes that becoming a great Marketer will help them get there faster. Learn why and how Alina is making this critical shift. Alina Vandenberghe 7 min read
Why Your Cookie Banner Isn’t Because of GDPR & How to Ensure Data Privacy Compliance What are the new laws around data privacy, and how can you make sure you're staying compliant? Discover everything you need to know from our guest writer, Ray Mina, Head of Marketing at Freshpaint. Ray Mina 9 min read
The AI Invasion and What it Takes to Survive in SaaS in 2023 What do the success of ChatGPT and the dominance of AI signal for SaaS businesses in 2023? Let's understand how this technology is impacting the industry beyond the surface. 11 min read
Product Management 33 Product Management Newsletters Worth Landing in Your Inbox We’ve rounded up 30+ valuable newsletters every PM should know about. Take your pick and fill that inbox with something worth reading. Ray Slater Berry 15 min read
Product Management Product Ops Manager vs. Product Manager: Why you Need them Both for a Winning Team While a PM builds products to meet needs, a Product Ops Manager facilitates the process. Let’s unpick where the roles differ and align in SaaS companies. Ray Slater Berry 11 min read
UX Top 8 UX Patterns to Deliver Contextual Help Within Your Product Contextual help offers quick support to help users get the best out of your product without reading lengthy documentation. Learn more about it here. Ray Slater Berry 10 min read
Tooltips 10 Best JavaScript Tooltip Libraries [Updated for 2023] If you want to make tooltips for your JavaScript app, one way to do it is to find open-source libraries. Here are 10. 6 min read
Growth 6 In-Product Experiment Types for Continuous Discovery (& How to Run Them Effectively) In-product experiments are key for insight-driven product development. Find out what they are, why they matter, and which experiment types you can use. Ray Slater Berry 12 min read
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