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Increase new user retention by helping people find “aha!” moments.
Reduce waiting times with interactive guidance when users need it most.
Demonstrate how qualified prospects can meet their needs.
Promote other plans and product to existing customers.
Leverage webinars more effectively with more signed-up users.
Alert users about issues that might affect performance or usage
Collect fresh opinions while users are still engaged
Gain buy-in and prevent surprise from changes to style
Highlight new, critical or undiscovered features to drive deeper engagement.