Best Practices How to Get the Most Out of Your Free Trial Period: From Signups to Conversions Give your users a free trial they can’t live without. Win more signups, activate users faster, and make the most of it. Ray Slater Berry 11 min read
Surveys What is Survey Bias and How to Avoid It in Your Product Surveys Build more constructive surveys with this cover-all guide to survey bias. Know what you need to look out for, and how to avoid bias each step of the way. Ray Slater Berry 10 min read
Continuous Feedback 15 Top In-App Feedback Tools: Gather User Insights with Ease In-app feedback takes the guesswork out of product development. Find out how you can start gathering contextual feedback from your users today. Ella Webber 18 min read
Product Management Prioritize Your Product Roadmap Around Your Product Vision As your product evolves, your roadmap is going to change. To keep your roadmap effective amidst that change, keep your product vision at the forefront of your decision-making process. Here are the steps to guide you through. Nick Fields 7 min read
Product Adoption How to Manage, Scale, and Improve Your Customer Education Content (with insights from Heap) We talked to Christy Hollingshead, VP of Customer Education and Engagement at Heap, and we share her insights, tips, and tricks to help you manage your educational content the right way. Nadja Bozovic 11 min read
Webinars How to Effectively Engage Users at Every Stage of the Customer Lifecycle Journey Experts from Chameleon and Minuttia got together to discuss how to use different content formats to keep customers engaged throughout their journey. Here’s a recap. Jinwoo Park 11 min read
Product Marketing A 5-Step Guide to Building Your Own User Personas (Complete with Examples) If you could describe your typical user, who would they be? Learn how to create your own with these examples and a free user persona template to guide your product teams toward the right customers. Camila Cury 10 min read
Webinars Using Lifecycle Segments to Convert and Retain Users Are you getting user segmentation right? Here is what Chameleon and Userlist founders had to say about the value, benefits, and best practices of user segmentation. Camila Cury 10 min read
Product Adoption Are Your Users Engaged Enough? 9 Tactics to Increase Your Customer Engagement Score Use the customer engagement score to uncover insights into user engagement and develop solutions to increase it. We’ll guide you through it, step by step. Ella Webber 12 min read
User Onboarding Onboarding Gamification: How to Level Up User Experience and Engagement Create in-app champions. It’s time to level up your UX with gamification strategies that will engage your users from GO! Ray Slater Berry 10 min read
Product Marketing Your SaaS Marketing Playbook: Strategies, Metrics, and Checklists Here’s a SaaS marketing playbook worth saving. Includes expert tips, key metrics, marketing strategies, pre-launch and post-launch checklists, and go-to-market best practices. Ray Slater Berry 17 min read
Product Adoption 16 Best Customer Success Tools: Side-by-Side Comparison Hunting for the best customer success tools? This post compares 16 of 2024's best customer success tools. Discover their pricing, features, ratings, and more. Ray Slater Berry 24 min read
User Onboarding 15 Best Product Tour Software Tools & Solutions to Improve Your In-App UX User onboarding is your time to shine! Find a tool that works best for you among these fifteen top-notch software solutions, and use it to increase product adoption and drive growth. Ella Webber 37 min read
User Onboarding 21 Best User Onboarding Examples to Inform & Inspire Your UX You love your product—onboarding is how you get users to love it, too. Check out these top 21 onboarding examples to inspire your next onboarding flow. Ella Webber 24 min read
Launches Your In-Depth Guide to Crafting Effective Product Launch Emails We've gathered learnings and insights from industry experts to bring you a comprehensive guide on how to craft successful product launch emails, with examples for your inspiration. Ray Slater Berry 19 min read
Growth Customer Health Score: Proactively Fight Churn and Retain Your Users Start measuring customer health scores to take a proactive approach to retaining users. Beat customer churn before it happens and empower your team to prioritize customer-centric efforts. Ray Slater Berry 11 min read
Product Marketing How to Use Customer Data Insights to Improve Your Lifecycle Marketing Guided by sharp, data-driven insights, you'll be able to effectively increase activation, engagement, and customer lifetime value throughout the stages of lifecycle marketing. Ray Mina 11 min read
User Onboarding 8 Guiding Principles for Frictionless SaaS Onboarding These top user onboarding principles will help you make onboarding flows that drive adoption and product growth, while decreasing customer churn. Ella Webber 10 min read
Announcements Introducing the updated Chameleon + Heap integration What's changed and how will it benefit you? 3 min read
Product Tips Career Success Tips from Leading Women in Product Are you a woman in product looking to develop your career, hone your skills, learn from experts, and become more successful in the industry? We’ve got you covered. 11 min read
Modals How to Win User Engagement with Great Modal UI Design Pop-ups, overlays, slide-ins, whatever you want to call them. We’re about to walk you through top modal UI design strategies and examples to help you build modals your users will love. Ray Slater Berry 13 min read
Continuous Feedback How to Build Effective Product Feedback Loops & Why You Need Them Struggling with your product feedback strategy? We’ve put together this guide to help you gather, analyze, and implement product feedback. Ella Webber 12 min read
User Onboarding Your Essential Guide to Building In-Product Experiences Here are our top tips for launching successful in-product experiences that drive maximum user engagement. 8 min read
User Feedback Prototype Testing: 6 Steps to Successfully Design, Test, and Implement Your Ideas Validate your ideas from the get-go and ensure you’re creating products and features that your customers can use. Ella Webber 12 min read
Growth Why You Need a Product Growth Manager On Your Team and What to Look For The role of a product growth manager is essential for product-led growth businesses. Let’s take a closer look at the who, what, and why of successful product growth management. Ray Slater Berry 9 min read
Growth AARRR vs. RARRA: Which Growth Model Will Work Best for Your Product? We’re about to dive deep into AARRR pirate metrics and their upgraded version RARRA. And we bring expert insights from HockeyStack, Userlist, DoorLoop, ISBX, and Incorporation Insight along the way. Ray Slater Berry 11 min read
Product Management How the Opportunity Solution Tree Can Change the Way You Work (feat. Teresa Torres) The Opportunity Solution Tree focuses on customer needs and helps you build products and features that solve real problems. This tool can change the way you work – for the better, and for good. Nadja Bozovic 10 min read
Analytics Product Analytics 101: How to Start Analyzing User Data to Drive Growth To measure KPIs and discover SaaS growth and optimization insights, you need product analytics. Here’s a quick guide to help you get started. Claudiu Murariu 13 min read
Product Management Build vs. Buy: How to Decide Which Software Solution is Better It's a tough decision to make. Here's a simple framework to help you consider key factors on your "build vs. buy" journey and make the right choice with confidence. Nadja Bozovic 14 min read
UX 10 Bad UX examples: What to avoid and how to remedy them Bad UX design is enough to send your users packing. Learn from these bad UX examples to understand what not to do when designing your product. Ray Slater Berry 20 min read
