User Onboarding

How Intercom Goes Beyond Intercom for User Onboarding

Intercom uses product tours for user onboarding and you should too!

Pulkit Agrawal

3 min read

Self-Serve Support

How to Build Better Self-Serve Help with Chameleon

Self-service is key to reducing support costs and helping more users succeed

Olivia Bolkhovsky

6 min read

PLG

How to Create Conversational Messaging Across the User Lifecycle

Create a system that drives deeper engagement as users progress

Aaron Glazer

5 min read

Feature Engagement

4 Ways to Build More Interactive Product Tours with Chameleon

Users learn and build habits by interacting, so here's how to make that happen

Olivia Bolkhovsky

4 min read

PLG

How to Craft the Best User Onboarding Emails

Make your user onboarding emails stand out with these best practices

Pulkit Agrawal

7 min read

Feature Engagement

Is a Lack of Gratitude Hurting Your Product Adoption?

Product adoption is driven by user motivation, and providing timely gratitude can help.

Pulkit Agrawal

3 min read

User Onboarding

Recreating Slack's User Onboarding

Everyone agrees Slack has great onboarding, and here's how you can replicate it for your own product!

Olivia Bolkhovsky

1 min read

PLG

Building a Habit-Forming Product Starts With Your User Onboarding

How to apply Nir Eyal's Hook Model to your user onboarding flows

Pulkit Agrawal

7 min read

PLG

User Onboarding Checklist: From Concept to Launched

A simple & easy to follow framework to help you launch your user onboarding in just a few days.

Olivia Bolkhovsky

7 min read

PLG

How To Improve Free Trial Conversion Rates Without Dev Time

Five easy ways to improve your product's trial experience without needing your engineers

Pulkit Agrawal

10 min read

Other

Why We Chose Product Redesign Over Growth

Product redesigns come at the cost of new features, but early on they are worth it.

Pulkit Agrawal

4 min read

Feature Engagement

How to Sunset a Feature to Drive Engagement

To keep a product healthy, you need to trim features. When you do, off-board users to increase engagement.

Pulkit Agrawal

4 min read

Product Marketing

Why User Onboarding Isn't Just Your Designer's Job

Your product and marketing team can help drive up new user activation and retention.

Pulkit Agrawal

3 min read

Other

How to Run Recruiting Like a Sprint

Applying this agile methodology to recruiting can save time and energy

Pulkit Agrawal

6 min read

Self-Serve Support

The Two Types of Help Your Users Need

Having help content is not enough; you need to deliver it effectively.

Pulkit Agrawal

5 min read

User Onboarding

How to Use Empty States for Better Onboarding

Staring back blankly at a new user isn't very welcoming -- here's what to do instead.

Pulkit Agrawal

4 min read

Product Marketing

What Apple Stores Teach SaaS Products About User Onboarding

The key lessons from brick-and-mortar expertise on how to engage new visitors.

Pulkit Agrawal

5 min read

Other

The Distributed Team's Guide to Slack

Slack’s tagline is "a messaging app for teams". But at Chameleon, Slack is our dashboard and swiss-army knife for getting things done…

Pulkit Agrawal

5 min read

Product Marketing

How to Use Release Notes to Drive Feature Adoption: Best Practices and Examples

Blog posts and email announcements only do half the job—here's what else you need to make a real impact with your release notes

Pulkit Agrawal

15 min read

PLG

Our User Onboarding Stack to Drive Retention

The tools that we leverage to drive a more contextual and effective first-time user experience.

Pulkit Agrawal

7 min read

User Onboarding

10 Onboarding Lessons from Product Experts

We interviewed user onboarding practitioners at top companies and this is their advice.

Pulkit Agrawal

6 min read

User Onboarding

The First-Timers Guide to User Onboarding

Great onboarding isn't just great design; here's how to create the framework for success.

Pulkit Agrawal

8 min read

User Onboarding

Teardown: Pokémon GO first time user experience

Find out why Pokémon GO's technology, timing and user experience are a recipe for global domination.

Michael Moore

3 min read

User Onboarding

Teardown: LinkedIn User Onboarding

Find out how LinkedIn teaches their users how to use their powerful (and sometimes overwhelming) business networking application.

Michael Moore

1 min read

User Onboarding

Teardown: Pinterest User Onboarding

Pinterest recently update their first time user experience, we were all really impressed. Check out what's changed and how they are teaching their users with a low-touch approach.

Michael Moore

1 min read

Feature Engagement

You Need Emails AND In-App Messages for User Onboarding

Don't just use emails to onboard your users. Here is our breakdown of how and when to the different channels.

Pulkit Agrawal

3 min read

Feature Engagement

Don’t Assume New Users Want to Learn How to Use Your Product

Don’t send your users away by boring them with the how! Instead focus on why to stimulate their own self-discovery.

Pulkit Agrawal

3 min read

Other

Apply a data-driven approach to attending conferences

Attending conferences can be costly so don’t leave the benefits to chance. A few simple tactics can help you drive real value for certain.

Pulkit Agrawal

3 min read

News

Connect Chameleon to your tools with Segment

Use Segment.com to implement Chameleon with just a few clicks and send all your tour data to hundreds of other services.

Michael Moore

1 min read