Growth Marketing 5 Best SaaS Customer Retention Metrics for Growth Your cheat sheet to some of the most important metrics to boost growth—discover how to keep your customers around for the long haul. Isaac Ejeh 8 min read
News Chameleon API 101: Personalize and Analyze Your In-Product Experiences Chameleon’s new API empowers you to send Microsurvey responses to other systems, better query Tour and user data, and add a layer of security. Pulkit Agrawal 9 min read
self-service-support 8 UX Strategies to Boost Customer Engagement What enables you to engage customers and turn them into loyal users of your product? The answer lies in creating great user experiences. Let's find out more. Paula Becchetti 16 min read
PLG Friction Logs: How to Identify and Resolve User Friction Points for Product Growth (+ A Free Template) Discover how friction logs help pinpoint user friction and guide user behavior analysis. Leverage product analytics tools to create smoother, more engaging product experiences. Kirsty Finlayson 7 min read
Growth Marketing Growth Strategy Swipe File: 5 Companies That Nailed It Want to take your business to the next level? You'll need a solid growth strategy to get there. Learn about the different types and get inspiration from some stellar examples. Ray Slater Berry 11 min read
News Meet the new Chameleon Builder: 7 things we're pumped about Faster, lighter, and easier to use ⚡ Read about the key changes and upcoming plans Pulkit Agrawal 4 min read
Continuous Feedback How to Process Survey Feedback Properly Don’t lose touch with your users - make sure you’re processing and collecting feedback effectively. 8 min read
Product Marketing How to Use Webinars for Product Marketing and Sales Enablement Here Demio shares how to drive results with webinars in product launches and beyond Adrienne Barnes 8 min read
Continuous Feedback What are Microsurveys? The Secret to Reliable User Feedback Use in-product microsurveys to increase response rates, get better quality feedback, and improve UX. 7 min read
Product Marketing Product Marketing Manager Tips: Advice for Aspiring PMMs Words of wisdom from industry-leading Product Marketing Managers 6 min read
User Onboarding 9 SaaS Onboarding Examples (+ The Secrets to a Great Process) SaaS onboarding is the process of educating new users to help them achieve their task with your product. These examples will help you get onboarding right. Monika Adarsh 18 min read
PLG How to Generate Killer Product Growth with Experimentation (5 Step Process) How to quantify your best users and cultivate product success with a product growth audit. Mike Fiorillo 19 min read
Continuous Feedback How to Reduce Customer Churn: SaaS Crisis Survival Guide Your survival guide for identifying and saving at-risk customers. 11 min read
Product Management Zoom Tips and Tricks for Virtual Meetings Is "unmuted mic" the new "reply all"? How product managers can use Zoom to drive productivity in their remote teams Adam Crookes 8 min read
Continuous Feedback How to Detect and Fix Bad UX Before it Kills Your Product Understand what frustrates your users - and fix the root of the problem. 7 min read
Product Marketing How to Build a Product Qualified Leads Engagement Strategy How to find the best fit PQL engagement strategy for your company culture. Derek Skaletsky 14 min read
Product Marketing COVID-19 Reveals How SaaS Products Respond in Crisis Mode ...But do we need that many product emails? 7 min read
Self-Serve Support Why Every SaaS Company Needs Self Service + Automated Support Combine self-service help and automated support to focus on the requests that matter most. Michael Dehoyos 6 min read
Product Marketing How to design in-app surveys: examples and best practice principles for product teams Need friction-free feedback from your users? Here's a guide complete with examples and best practices for designing high-response in-app surveys. Adam Crookes 17 min read
Self-Serve Support Self-Service Onboarding: Helping Users Help Themselves If you think user onboarding means giving new users a product walkthrough, then you’ve got it wrong. Instead, employ self-service product discovery to drive better user engagement and product success. Pulkit Agrawal 7 min read
Product Marketing How to collect useable customer feedback with product surveys Collecting user experience feedback is essential for product-led growth. Here's how to deliver insight-gaining product surveys in eight steps. Paula Becchetti 23 min read
Product Marketing How Engineering as Marketing Can Increase Your Website's Authority Engineering as marketing is the concept of bringing extra value to current and potential customers by giving them useful tools at little to no extra cost, while promoting your main product or service. Michael Dehoyos 6 min read
Feature Engagement How To Create An Onboarding Journey Map For User Delight Learn how to create an effective onboarding journey map with our step-by-step guide. Boost user delight using our tips, examples, and free template. Gen Furukawa 9 min read
Product Marketing Top 15 product analytics tools to track, visualize, and analyze user behavior How do you choose the best product analytics tools when there are so many options out there? This article provides a clear overview of the best options and various use cases available today. Adam Crookes 35 min read
PLG The 5 Languages of Customer Love: A SaaS Growth Framework ❤️ We're all familiar with the Five Languages of Love; but what can this framework tell us about building SaaS growth? Pulkit Agrawal 8 min read
Product Marketing How to Run User Surveys in the Age of Product-Led Growth Make user feedback and qualitative data useful by leveraging these modern user survey best practices Pulkit Agrawal 8 min read
PLG 12 SaaS Growth Marketing Strategies That Worked For Real Products Proven examples of growth-driven SaaS marketing which you can replicate 12 min read
Product Marketing How to Apply Google’s Latest Notification UX to Your Own Product What this important tweak to one of the world's biggest apps means for Product teams Pulkit Agrawal 6 min read
Product Management Product Launch Roadmap: How to Plan, Execute, and Deliver a Successful Release Discover how to create a product launch roadmap and plan for launching a new product. Use a product release checklist and see examples of how to align teams, engage users, and achieve your goals. 12 min read
user-experience What We Learned Analyzing 15 Million Product Tour Interactions This new report reveals the benchmarks and best practices behind Product Tours, with unique data 2 min read
