User Onboarding What is User Onboarding? (Not What You May Think!) A clearer definition of user onboarding, with examples, to help you shape up your onboarding experience to empower user activation, adoption, and retention. Pulkit Agrawal 12 min read
Product Marketing 30+ Key Product Marketing Tools for Your Stack A reference guide for the best tools for Product Marketers Benjamin Brandall 14 min read
Self-Serve Support Proactive Support: How to Help Users Before They Ask How to reduce user frustration and the strain on your support team. Matej Kukucka 7 min read
User Onboarding For Better User Onboarding, Switch to Product Marketing This new mindset will help drive better conversion of new users Pulkit Agrawal 4 min read
User Onboarding How to Build Effective Product Tours: 5 Guidelines & 5 Examples Use these five simple guidelines to build engaging product tours and find inspiration in the best real-life examples. Pulkit Agrawal 13 min read
Feature Engagement 10 Key Change Management Principles & How They Apply to Product Adoption Discover how change management theory can help you drive product and feature adoption with ease. Pulkit Agrawal 11 min read
User Onboarding 6 User Onboarding Best Practices for 2023 How to prevent new users from quitting and never coming back? Follow these user onboarding best practices to keep users engaged and increase your adoption and retention rates. Benjamin Brandall 15 min read
Product Marketing How Your New Feature Announcement Can Drive Product Adoption A simple framework and best practices to help you improve user engagement Pulkit Agrawal 14 min read
News Deeper and Easier Analytics with our New Dashboard New tour analytics dashboard gives you visibility into how your tours are performing in one central place. Olivia Bolkhovsky 2 min read
News New gallery to drive feature discovery and adoption Pre-built labels and icons for showcasing new and changed functionality, without any design work Pulkit Agrawal 2 min read
News New design patterns for highlighting elements in app More design and styling options to drive attention to key features Olivia Bolkhovsky 1 min read
News Introducing Tour Branching You can now let users decide how they want to explore your product 🙌 Olivia Bolkhovsky 2 min read
Other Closing the Loop - Customer Insight to Action in Minutes Why and how to leverage customer insights to create a successful product Darren Chait 6 min read
User Onboarding How Intercom Goes Beyond Intercom for User Onboarding Intercom uses product tours for user onboarding and you should too! Pulkit Agrawal 3 min read
Self-Serve Support How to Build Better Self-Serve Help with Chameleon Self-service is key to reducing support costs and helping more users succeed Olivia Bolkhovsky 6 min read
PLG How to Create Conversational Messaging Across the User Lifecycle Create a system that drives deeper engagement as users progress Aaron Glazer 5 min read
Feature Engagement 4 Ways to Build More Interactive Product Tours with Chameleon Users learn and build habits by interacting, so here's how to make that happen Olivia Bolkhovsky 4 min read
PLG How to Craft the Best User Onboarding Emails Make your user onboarding emails stand out with these best practices Pulkit Agrawal 7 min read
Feature Engagement Is a Lack of Gratitude Hurting Your Product Adoption? Product adoption is driven by user motivation, and providing timely gratitude can help. Pulkit Agrawal 3 min read
User Onboarding Recreating Slack's User Onboarding Everyone agrees Slack has great onboarding, and here's how you can replicate it for your own product! Olivia Bolkhovsky 1 min read
PLG Building a Habit-Forming Product Starts With Your User Onboarding How to apply Nir Eyal's Hook Model to your user onboarding flows Pulkit Agrawal 7 min read
PLG User Onboarding Checklist: From Concept to Launched A simple & easy to follow framework to help you launch your user onboarding in just a few days. Olivia Bolkhovsky 7 min read
PLG How To Improve Free Trial Conversion Rates Without Dev Time Five easy ways to improve your product's trial experience without needing your engineers Pulkit Agrawal 6 min read
Other Why We Chose Product Redesign Over Growth Product redesigns come at the cost of new features, but early on they are worth it. Pulkit Agrawal 4 min read
Feature Engagement How to Sunset a Feature to Drive Engagement To keep a product healthy, you need to trim features. When you do, off-board users to increase engagement. Pulkit Agrawal 4 min read
Product Marketing Why User Onboarding Isn't Just Your Designer's Job Your product and marketing team can help drive up new user activation and retention. Pulkit Agrawal 3 min read
Other How to Run Recruiting Like a Sprint Applying this agile methodology to recruiting can save time and energy Pulkit Agrawal 6 min read
Self-Serve Support The Two Types of Help Your Users Need Having help content is not enough; you need to deliver it effectively. Pulkit Agrawal 5 min read
User Onboarding How to Use Empty States for Better Onboarding Staring back blankly at a new user isn't very welcoming -- here's what to do instead. Pulkit Agrawal 4 min read