User Onboarding Five Steps to Optimize Your SaaS User Onboarding Flows Are you struggling to retain users for your SaaS app? A top-notch onboarding flow can make all the difference. Dig into this post and learn how to keep your users coming back for more of your product. Mike Fiorillo 9 min read
Product Marketing Why Chili Piper’s CPO is taking over as CMO for 12 months Alina Vandenberghe is Co-Founder, Co-CEO, and CMO at Chili Piper. She’s passionate about building fun SaaS products to solve hard problems and a company where employees thrive. Today, Chili Piper is on track to IPO, and Alina believes that becoming a great Marketer will help them get there faster. Learn why and how Alina is making this critical shift. Alina Vandenberghe 7 min read
Why Your Cookie Banner Isn’t Because of GDPR & How to Ensure Data Privacy Compliance Why Your Cookie Banner Isn’t Because of GDPR & How to Ensure Data Privacy Compliance What are the new laws around data privacy, and how can you make sure you're staying compliant? Discover everything you need to know from our guest writer, Ray Mina, Head of Marketing at Freshpaint. Ray Mina 8 min read
The AI Invasion and What it Takes to Survive in SaaS in 2024 The AI Invasion and What it Takes to Survive in SaaS in 2024 What do the success of ChatGPT and the dominance of AI signal for SaaS businesses in 2024? Let's understand how this technology is impacting the industry beyond the surface. Camila Cury 11 min read
Product Management 33 Product Management Newsletters Worth Landing in Your Inbox We’ve rounded up 30+ valuable newsletters every PM should know about. Take your pick and fill that inbox with something worth reading. Ray Slater Berry 15 min read
Product Management Product Ops Manager vs. Product Manager: Why you Need them Both for a Winning Team While a PM builds products to meet needs, a Product Ops Manager facilitates the process. Let’s unpick where the roles differ and align in SaaS companies. Ray Slater Berry 11 min read
UX Top 8 UX Patterns to Deliver Contextual Help Within Your Product Contextual help offers quick support to help users get the best out of your product without reading lengthy documentation. Learn more about it here. Ray Slater Berry 10 min read
Tooltips 10 Best JavaScript Tooltip Libraries [Updated for 2023] If you want to make tooltips for your JavaScript app, one way to do it is to find open-source libraries. Here are 10. Jinwoo Park 6 min read
Growth 6 In-Product Experiment Types for Continuous Discovery (& How to Run Them Effectively) In-product experiments are key for insight-driven product development. Find out what they are, why they matter, and which experiment types you can use. Ray Slater Berry 12 min read
PLG Product-Led Growth Flywheel 101: 5 Steps to Launching a PLG Framework Product flywheel or sales funnel? Discover which model is the best fit for you and how you can launch your own PLG flywheel framework. Ray Slater Berry 10 min read
Product Adoption How to Create a Product Adoption Strategy in 8 Steps A product adoption strategy gives you a clear direction of how to nudge users to activation. It also helps you deliver a seamless user experience, improve retention rates, and minimize churn. Ray Slater Berry 11 min read
User Onboarding Top 6 Ember.js Product Tour Libraries for Onboarding Looking for a way to build product tours for your Ember.js application? We found six best open-source libraries. Jinwoo Park 5 min read
Product Adoption Maximize User Success with Accessible In-App Guides: Here’s How Accessible in-app guidance can help more users unlock your product’s value and become power users. Learn how to design your in-app guides for accessibility. Ray Slater Berry 10 min read
Analytics User Analytics 101: How to Use Behavioral Data to Optimize Your Product Get to know your users' actions inside and out. In this guide, we’ve rounded up the best user analytics metrics and tools to effectively monitor user behavior. Ray Slater Berry 9 min read
PLG 5 Ways to Deliver Instant Customer Experience and Boost PLG Instant customer experience can be a game-changer for PLG companies. Here are five best practices to offer self-serve support and help users succeed quickly. Ray Slater Berry 11 min read
User Onboarding Mobile vs. Web App Onboarding: Differences, Best Practices, and Examples The onboarding process can make or break your product adoption efforts. See the difference between mobile vs. web app user onboarding and optimize your flows for user success. Ray Slater Berry 14 min read
Announcements Chameleon completes SOC 2 Type II certification for the second consecutive year We’re delighted to announce that Chameleon has received SOC 2 Type II certification once again, with full-marks across the board. Pulkit Agrawal 3 min read
User Onboarding 6 Best Angular Product Tour Libraries For User Onboarding If you want to build onboarding tours for Angular applications, here are six open-source libraries you should check out. And if you want to try a no-code solution to save time and resources, we’ve got you covered, too. Jinwoo Park 7 min read
PLG 11 Product-Led Growth Metrics to Measure Your PLG Strategy Product-led growth metrics can accurately measure your progress, reveal areas of improvement, and maximize your SaaS growth. Find the 11 essential PLG metrics right here, along with expert advice from ProductLed, Hightouch, and Heap. Ray Slater Berry 16 min read
Product Management Uncovering the Most Exciting Product Management Trends for 2024 Discover the latest product management trends for 2024 to stay ahead of the competition. Hear from product leaders paving the way. Ray Slater Berry 11 min read
PLG How to Drive More Product-Led Revenue with PQLs Product-qualified leads and product-qualified accounts can make or break your revenue targets. Here, we’ll walk you through five actionable steps you can take to implement them the right way. Breezy Beaumont 6 min read
User Onboarding 5 Best Vue.js Product Tour Libraries for User Onboarding Got software built on Vue.js and you need to improve your user onboarding? Dig into the best open-source libraries for the job. In our “vue”, these are some mighty fine tools. Jinwoo Park 5 min read
Product Adoption 6 Ways to Have Complete Control Over Your Product Adoption with Chameleon Product adoption is a team sport, but the size of your team doesn’t matter as long as your user goals are clear, your team efforts are synced, and your actions are driven by results. Sonia Schiau 5 min read
Analytics How to Use Product Usage Data to Increase Engagement and Retention There’s no magic formula for improving your product and meeting user needs, but product usage data comes close. Learn how to get the most out of it. Ray Slater Berry 10 min read
Tooltips 16 Best Open-Source Tooltip Plugins For UI Design Take a shortcut to building attractive and functional tooltips with these JavaScript, jQuery, CSS, and HTML libraries. No coding skills? No worries. Scroll down for a no-code solution. Camila Cury 8 min read
Product Adoption How to Launch a Successful Product Redesign & Seamlessly Guide Users Through Change Redesigning a product can be challenging for both you and your users. A well-planned product redesign launch strategy can save the day. Here’s how to do it the right way. Ray Slater Berry 10 min read
Self-Serve Support Essential Tools for Providing Self-Serve Customer Support In the age of self-serve customer support, it's important to know all the tools to automate customer success. Here is a list of the best tools in the market right now. Jinwoo Park 10 min read
Product Management Product Vision 101: What It Is & How to Draft a Solid Vision Statement At its core, product vision defines your product’s purpose. Here’s a complete guide on drafting a powerful product vision statement. Ray Slater Berry 14 min read
Self-Serve Support How to Build a Knowledge Base in 6 Steps [+ Examples] A knowledge base gives users the power to become self-sufficient, maximizing your CS team’s productivity. Build one that helps users succeed more quickly with your product. Ray Slater Berry 13 min read
Product Marketing What is product-led marketing and how to apply it to your SaaS Product-led marketing is a strategy that places your product at the center of customer acquisition and retention. Here are 4 tactics to master it. Ray Slater Berry 17 min read