PLG

5 Ways to Deliver Instant Customer Experience and Boost PLG

Instant customer experience can be a game-changer for PLG companies. Here are five best practices to offer self-serve support and help users succeed quickly.

Ray Slater Berry

11 min read

Product Adoption

Maximize User Success with Accessible In-App Guides: Here’s How

Accessible in-app guidance can help more users unlock your product’s value and become power users. Learn how to design your in-app guides for accessibility.

Ray Slater Berry

10 min read

User Onboarding

Mobile vs. Web App Onboarding: Differences, Best Practices, and Examples

The onboarding process can make or break your product adoption efforts. See the difference between mobile vs. web app user onboarding and optimize your flows for user success.

Ray Slater Berry

14 min read

Analytics

User Analytics 101: How to Use Behavioral Data to Optimize Your Product

Get to know your users' actions inside and out. In this guide, we’ve rounded up the best user analytics metrics and tools to effectively monitor user behavior.

Ray Slater Berry

9 min read

Announcements

Chameleon completes SOC 2 Type II certification for the second consecutive year

We’re delighted to announce that Chameleon has received SOC 2 Type II certification once again, with full-marks across the board.

Pulkit Agrawal

3 min read

User Onboarding

6 Best Angular Product Tour Libraries For User Onboarding

If you want to build onboarding tours for Angular applications, here are six open-source libraries you should check out. And if you want to try a no-code solution to save time and resources, we’ve got you covered, too.

Jinwoo Park

6 min read

PLG

11 Product-Led Growth Metrics to Measure Your PLG Strategy

Product-led growth metrics can accurately measure your progress, reveal areas of improvement, and maximize your SaaS growth. Find the 11 essential PLG metrics right here, along with expert advice from ProductLed, Hightouch, and Heap.

Ray Slater Berry

16 min read

Product Management

Uncovering the Most Exciting Product Management Trends for 2023

Discover the latest product management trends for 2023 to stay ahead of the competition. Hear from product leaders paving the way.

Ray Slater Berry

11 min read

User Onboarding

5 Best Vue.js Product Tour Libraries for User Onboarding

Got software built on Vue.js and you need to improve your user onboarding? Dig into the best open-source libraries for the job. In our “vue”, these are some mighty fine tools.

Jinwoo Park

5 min read

PLG

How to Drive More Product-Led Revenue with PQLs

Product-qualified leads and product-qualified accounts can make or break your revenue targets. Here, we’ll walk you through five actionable steps you can take to implement them the right way.

Breezy Beaumont

6 min read

Product Adoption

6 Ways to Have Complete Control Over Your Product Adoption with Chameleon

Product adoption is a team sport, but the size of your team doesn’t matter as long as your user goals are clear, your team efforts are synced, and your actions are driven by results.

Sonia Schiau

5 min read

Analytics

How to Use Product Usage Data to Increase Engagement and Retention

There’s no magic formula for improving your product and meeting user needs, but product usage data comes close. Learn how to get the most out of it.

Ray Slater Berry

10 min read

Tooltips

16 Best Open-Source Tooltip Plugins For UI Design

Take a shortcut to building attractive and functional tooltips with these JavaScript, jQuery, CSS, and HTML libraries. No coding skills? No worries. Scroll down for a no-code solution.

Camila Cury

8 min read

Product Adoption

How to Launch a Successful Product Redesign & Seamlessly Guide Users Through Change

Redesigning a product can be challenging for both you and your users. A well-planned product redesign launch strategy can save the day. Here’s how to do it the right way.

Ray Slater Berry

10 min read

Self-Serve Support

Essential Tools for Providing Self-Serve Customer Support

In the age of self-serve customer support, it's important to know all the tools to automate customer success. Here is a list of the best tools in the market right now.

Jinwoo Park

10 min read

Product Management

Product Vision 101: What It Is & How to Draft a Solid Vision Statement

At its core, product vision defines your product’s purpose. Here’s a complete guide on drafting a powerful product vision statement.

Ray Slater Berry

14 min read

Self-Serve Support

How to Build a Knowledge Base in 6 Steps [+ Examples]

A knowledge base gives users the power to become self-sufficient, maximizing your CS team’s productivity. Build one that helps users succeed more quickly with your product.

Ray Slater Berry

13 min read

Product Marketing

Product-Led Marketing: 4 PLG Tactics to Boost Your Marketing Strategy

Marketing is a noisy world. When done right, product-led marketing helps you cut through to create a unique experience for your potential and existing customers.

Ray Slater Berry

11 min read

User Onboarding

5 Ways to Create Effective In-App User Onboarding Checklists

User onboarding checklists can be a vital part of guiding your users to find value in your product. Let's go over what they are, what they're good for, and how to make great checklists of your own.

Jinwoo Park

7 min read

UX

5 Essential UX Principles to Drive Product Adoption

Learn the five fundamental UX principles to ramp up product adoption and increase user engagement for your product.

Ray Slater Berry

12 min read

User Onboarding

Best React Product Tour Libraries for Creating User Onboarding

Looking for an open source library to build user onboarding for your React application? Here are eight best ones.

Jinwoo Park

8 min read

User Onboarding

8 In-App Training Formats and How to Deliver Useful Product Education

In-app training helps move new users to activation and activated users to customer advocacy. Win customer retention with meaningful in-app training.

Ray Slater Berry

11 min read

Product Adoption

Boost Activation Rates and Unlock Higher Retention with These 5 Tactics

Activation rates convey how well you can convince users of your product’s value and solve their pain points. Grab these five tactics to improve user activation and product adoption.

Ray Slater Berry

10 min read

User Onboarding

10 Best JavaScript Product Tour Libraries for User Onboarding

Looking for open-source libraries to build JavaScript product tours with? Here are the top 10 that we've found.

Jinwoo Park

5 min read

Webinars

How To Be Customer-Centric as a Product Leader

Product leaders from Chameleon and ProdPad got together to chat about how to be customer-centric, and why it's so important. Here's a recap.

Jinwoo Park

11 min read

Product Marketing

Product Messaging: 5 Steps To Crushing It

Solid product messaging is what makes you stand out in the market or turn leads into customers. Learn how to get it right with this guide.

Ray Slater Berry

11 min read

Buyer's Guide

Product Adoption Platforms: The First Month

What happens after your newly implemented software is up and running? The sequel to our Product Adoption Platforms Buyer's Guide with tips and tricks for ensuring you get the R of your ROI.

Camila Cury

14 min read

PLG

A 3-Step Guide to Measuring the Success of In-Product Experiences

In-app experiences are powerful product marketing tools that can highly impact how users perceive your product, but are you using the correct strategies or tracking the right metrics? Use this guide to find out!

Camila Cury

11 min read

Product Adoption

10 Product Adoption Metrics to Track for Product-Led Growth

Product adoption metrics show how well users are embracing your product to accomplish their goals. Track your product adoption with these 10 key metrics.

Ray Slater Berry

11 min read

PLG

What Is User Success and How to Unlock Massive Value for Your Users

Discover how a user success strategy can bring you a competitive edge with higher user engagement and better product adoption.

Ray Slater Berry

11 min read