user-experience What We Learned Analyzing 15 Million Product Tour Interactions This new report reveals the benchmarks and best practices behind Product Tours, with unique data 2 min read
Continuous Feedback NPS Survey Best Practices: The Ultimate In-Depth Guide NPS is one of the most important KPIs for Product and Customer Success. But how do you ensure high response rates and effective analysis? 18 min read
Product Marketing What Product Marketing Is and What a Product Marketer Does Product marketing bridges the gap between the product and the market, driving adoption and feature engagement. Learn what a PMM does to help. Pulkit Agrawal 10 min read
Continuous Feedback 3 Types of User Feedback You Need For Your Product How to go beyond NPS to obtain user input that creates a better product 8 min read
Self-Serve Support Live Chat Support for SaaS: What It Is and Why You Need It Provide 24/7 chat support to ensure your users always have somewhere to turn to. Here’s why you need chat support, and how you can get started. 9 min read
Product Marketing 7 SaaS User Segments, and How to Market to Them In-App Get the right prompts to the right users to boost adoption, retention, and revenue 9 min read
Product Marketing Welcome Emails: How to Leverage Your Product's Most Opened Message Eight factors to consider for SaaS welcome emails - with examples 6 min read
Self-Serve Support Software Documentation: Why No One Reads The Manual And What To Do A history of self-serve support, and a look at the replacements for old school docs 3 min read
Product Marketing Rise of the Widgets: User Engagement Tools That Live In-Product An analysis and history of tools that empower product-led growth 7 min read
Self-Serve Support Build Checklists, Release Logs, and More with Launchers Launchers are flexible in-product menus which allow users to take tours at their own pace, enabling on-demand product discovery Pulkit Agrawal 3 min read
Product Marketing How Customer Data Powers Product-Led Growth David, VP Partnerships at Heap interviews Pulkit, Co-founder & CEO at Chameleon 6 min read
Product Marketing 8 Product Marketing Examples and Their Use Cases A look at how top products convert, retain, and engage users (and how you can do the same). 6 min read
User Onboarding What is the User Onboarding Process? Examples & Tools to Streamline UX Your user onboarding process should guide users to find the value in your product- we guide you through how to set your users up for success. Pulkit Agrawal 20 min read
Product Marketing 43 Product marketing tools to promote your product and drive customer love A product marketer's job is never done. But the right tool makes it easier. Here, we're showing you Chameleon's favorite 43 product marketing tools. 73 min read
Self-Serve Support Proactive Support: How to Help Users Before They Ask How to reduce user frustration and the strain on your support team. Matej Kukucka 7 min read
User Onboarding For Better User Onboarding, Switch to Product Marketing This new mindset will help drive better conversion of new users Pulkit Agrawal 4 min read
User Onboarding 12 proven product tour examples to boost user adoption Discover proven product tour examples that boost user adoption. Learn from top-performing products' best practices and strategies to engage and retain users. Pulkit Agrawal 28 min read
Feature Engagement 10 Key Change Management Principles & How They Apply to Product Adoption Discover how change management theory can help you drive product and feature adoption with ease. Pulkit Agrawal 11 min read
User Onboarding 11 user onboarding best practices to increase activation and boost adoption Are you users leaving as soon as they sign up? Follow these user onboarding best practices to increase retention and keep users engaged. 17 min read
Product Marketing How to create new feature announcements that drive product adoption A simple framework and best practices to help you improve user engagement Pulkit Agrawal 16 min read
News Deeper and Easier Analytics with our New Dashboard New tour analytics dashboard gives you visibility into how your tours are performing in one central place. 1 min read
News New gallery to drive feature discovery and adoption Pre-built labels and icons for showcasing new and changed functionality, without any design work Pulkit Agrawal 2 min read
News UI Design Patterns: Innovative Ways to Highlight Elements in Your App Discover innovative UI design patterns to highlight elements in your app. Learn how interface patterns and UI/UX design trends can enhance user experience. 9 min read
News Introducing Tour Branching You can now let users decide how they want to explore your product 🙌 2 min read
Other Closing the Loop - Customer Insight to Action in Minutes Why and how to leverage customer insights to create a successful product Darren Chait 6 min read
User Onboarding How Intercom Goes Beyond Intercom for User Onboarding Intercom uses product tours for user onboarding and you should too! Pulkit Agrawal 3 min read
Self-Serve Support How to Build Better Self-Serve Help with Chameleon Self-service is key to reducing support costs and helping more users succeed 6 min read
PLG How to Create Conversational Messaging Across the User Lifecycle Create a system that drives deeper engagement as users progress Aaron Glazer 5 min read
Feature Engagement 4 Ways to Build More Interactive Product Tours with Chameleon Users learn and build habits by interacting, so here's how to make that happen 4 min read
PLG 10 Best onboarding email examples for smooth user journeys Onboarding emails familiarize customers with your service while guiding them to their "Aha!" moments. Here are 10 amazing examples. Pulkit Agrawal 11 min read
