Launches Your In-Depth Guide to Crafting Effective Product Launch Email Campaigns We've gathered learnings and insights from industry experts to bring you a comprehensive guide on how to craft successful product launch emails, with examples for your inspiration. Ray Slater Berry 13 min read
Growth Customer Health Score: Proactively Fight Churn and Retain Your Users Start measuring customer health scores to take a proactive approach to retaining users. Beat customer churn before it happens and empower your team to prioritize customer-centric efforts. Ray Slater Berry 11 min read
UX 5 Bad UX Examples and How to Avoid Making the Same Mistakes Bad UX can be the difference between engaging users and sending them packing—taking your MRR with them. Learn from the examples and avoid these UX mistakes to ensure a customer-centric experience. Ray Slater Berry 15 min read
Product Adoption Customer Retention Management: The Key to Loyal Customers It’s in your best interest to spend some time and resources on optimizing your customer retention management system. Luckily, you’re in the right place. Ella Webber 14 min read
Product Adoption Product Adoption Curve: The Five Customer Segments to Look Out For Every stage in your SaaS product adoption curve is crucial for business growth. Explore how your product team can make the most of these customer segments. Ray Slater Berry 9 min read
Product Adoption Digital Adoption Platforms: Layering User Onboarding with Self-Serve Support (+ Top 5 Platforms to Consider) We explain what digital adoption platforms are and how to find the right fit for your needs. Plus, we review the best DAPs to consider for enhancing your user onboarding goals and product adoption rates. Ray Slater Berry 11 min read
Product Adoption 8 Product Engagement Mistakes You Should Never Make Keeping product engagement on the right track to ensure customers are delighted at every touchpoint is of the utmost importance for every product team. Learn about the most common mistakes and how to avoid them. Ahmad Benny 12 min read
UX How to Improve User Experience with Behavioral Analytics Different platforms will require different analytics solutions, but the goal is always the same – improving user experience and leveling up customer satisfaction, conversion, and retention rates. Mohamed Sehwail 10 min read
Product Adoption How to Build a User Engagement Strategy for Your Product Explore tools and tactics for an effective user engagement strategy, understand critical engagement metrics to look out for, and identify how to retain more customers. Learn from examples and insights from Pushwoosh, PromoPrep, Spacer, and Better Proposals. Ray Slater Berry 13 min read
User Onboarding In-App Tutorials: Making Users Fall in Love with Your Product In-app tutorials are crucial for kick-starting long-term relationships with new users. Here’s how you can keep users around from hello. Ray Slater Berry 12 min read
Growth User Activation: Your Guide to Mapping, Measuring, and Improving Activation Flow User activation is one of the most important elements of product growth. We walk you through what it is, how to measure it, and how to improve it, featuring insights from Growth University and Userlist. Nadja Bozovic 13 min read
Product Marketing 5 Overlooked Aspects of a Stellar Buying Experience In a journey from being unaware of your product to becoming your happy customer, the buyers usually take a few steps. Make sure none of the important aspects of their experience fall through the cracks. Elen Udovichenko 8 min read
User Onboarding 4 Practical Ways to Enhance the User Onboarding Experience with UX/UI patterns User onboarding is a make-or-break for customer retention. Make it count by applying these UX/UI patterns to the start of your user journey. Ray Slater Berry 8 min read
Product Management 5 Decision-Making Hacks for Product Managers The success of a product depends on making the right decisions at the right time. Here are five decision-making tips that can help you level up your product management game. Tim Ferguson 7 min read
User Onboarding First-Time User Experience (FTUE): Why It Matters & How to Improve It Learn why first-time user experience is important, how to create an effective onboarding strategy, and which SaaS best practices you can apply to your product. Nadja Bozovic 12 min read
Product Management Product-Market Fit: Why Disappointed Users Are a Good Thing How do you determine, measure, and build products people can’t live without? With the right product-market fit. Ray Slater Berry 19 min read
Product Management Feature Prioritization: Methods, Frameworks, and Best Practices Learn why feature prioritization is the road to success in product design and why product managers should know all these prioritization frameworks by heart. Paula Becchetti 11 min read
User Onboarding User Adoption Strategies to Level Up Your User Onboarding in 2022 We explore user adoption strategies for SaaS businesses, the importance of user onboarding, and how you can measure your success. Ray Slater Berry 14 min read
User Onboarding Improve Customer Onboarding By Aligning Your Lifecycle Emails and In-App Messaging Developing a customer onboarding strategy is crucial for getting your new users started on the right foot and putting them on the path to success from the get-go. Discover how in-app messaging and email go hand-in-hand. Josh Brown 11 min read