Pulkit Agrawal
10 min read
Launchers
Highly customizable in-product widgets
Use as checklists or help menus to deepen user engagement and feature discovery.
Since 2023
Since 2024
Since 2024
Since 2025
Since 2025
4.4 stars from 322 reviews
Connecting the world's greatest companies to their customers
for Launchers
- Build complete checklists and resource centers in minutes with one conversation
- AI pulls copy directly from your help docs and website, so it's always accurate
- Every link is tested before you hit publish to avoid 404s
Expert Advice
Use Launchers to deliver value and support
"Launchers were a pleasant surprise! We didn't have these in our old tool and we never used anything like it to help users understand the value of different functionalities during their onboarding experience. We'll continue to experiment with Launchers and hope to see them help with nudging users to take specific actions."
Onboarding Checklists
Increase Activation
Motivate and guide users to complete key setup or activation tasks
Feature Releases Log
Improve Adoption
Connect the dots between product update announcements and feature usage
Self-Serve Help Menus
Reduce tickets
Provide searchable interactive guidance for key workflows, pro tips or common questions
Included Features
Full Control and Deep Customization
No coding
Build, design, launch and iterate without any engineering
Widget styles
Use an icon from our gallery or upload your own
Element triggers
Open Launcher directly from a native element click
Checklists
Show progress as Tours are completed
Search
Let users search all Tours to quickly find what they need
Targeting
Show Launchers based on who users are or what they did
Inspire all kinds of action
Supercharge your Launchers with these Integrations
Airtable
Add a form to your Launcher to allow users to share more feedback or input
Calendly
Plug your Calendly into Launchers and allow users to book a meeting instantly
Chili Piper
Open a Chili Piper scheduling modal, to enable users to book time with your team
Figma
Launch an in-app prototype to share upcoming features and redesigns
Help Scout
Link specific knowledge base articles, or launch the Help Scout chat directly in your app
HubSpot
Open a HubSpot modal to help users schedule a chat with you, with a simple meeting link
Intercom
Connect to the Intercom chat or your help center to help users start a conversation, or learn more about your product
Loom
Stream in-app videos on demand to deepen users' knowledge or show off the latest product updates
Pitch
Show a dynamic presentation from a button click in your app
Typeform
Trigger a Typeform pop-up to collect user feedback once they perform an action.
Zendesk
Launch the Zendesk chat or open a knowledge base article to help users connect with you, or learn more right in your app
Why Launchers are effective
Users prefer self-serve product discovery and learning
Drive product and feature adoption
Deploy self-serve help and onboarding without code
Full control
Deep customization
Mitch Yarchin
Director of Product Management
Verified User in Computer & Network Security
Digital CS Leader
Bea Patricia P.
Senior support specialist II
Josh Suess
Senior Director of Digital Service Strategy