UX

UX

User Friction in Product Design: Replacing Bad Friction with Good Friction

User friction is always considered to be bad, but that’s not the full story. Find out about how good friction helps engage your users in this article.

Ella Webber

10 min read

UX

How to Use AI for UX Design: Tips and Tools for Product Teams in SaaS

AI is here, and it’s here to stay. Copy creation, image generation, user feedback analysis; the list of uses is expansive. Find out more in this article.

Ella Webber

10 min read

UX

9 Ways to Improve UX Writing and Your In-App Messages

We’ve rounded up nine ways you can improve your UX writing and keep your in-app messages clear, effective, and loveable 💚

Ray Slater Berry

9 min read

UX

Top 8 UX Patterns to Deliver Contextual Help Within Your Product

Contextual help offers quick support to help users get the best out of your product without reading lengthy documentation. Learn more about it here.

Ray Slater Berry

10 min read

Product Adoption

Maximize User Success with Accessible In-App Guides: Here’s How

Accessible in-app guidance can help more users unlock your product’s value and become power users. Learn how to design your in-app guides for accessibility.

Ray Slater Berry

10 min read

Product Adoption

6 Ways to Have Complete Control Over Your Product Adoption with Chameleon

Product adoption is a team sport, but the size of your team doesn’t matter as long as your user goals are clear, your team efforts are synced, and your actions are driven by results.

Sonia Schiau

5 min read

Tooltips

16 Best Open-Source Tooltip Plugins For UI Design

Take a shortcut to building attractive and functional tooltips with these JavaScript, jQuery, CSS, and HTML libraries. No coding skills? No worries. Scroll down for a no-code solution.

Camila Cury

8 min read

Product Adoption

How to Launch a Successful Product Redesign & Seamlessly Guide Users Through Change

Redesigning a product can be challenging for both you and your users. A well-planned product redesign launch strategy can save the day. Here’s how to do it the right way.

Ray Slater Berry

10 min read

UX

5 Essential UX Principles to Drive Product Adoption

Learn the five fundamental UX principles to ramp up product adoption and increase user engagement for your product.

Ray Slater Berry

12 min read

User Onboarding

10 Best JavaScript Product Tour Libraries for User Onboarding

Looking for open-source libraries to build JavaScript product tours with? Here are the top 10 that we've found.

Jinwoo Park

5 min read

Product Marketing

Product Messaging: 5 Steps To Crushing It

Solid product messaging is what makes you stand out in the market or turn leads into customers. Learn how to get it right with this guide.

Ray Slater Berry

11 min read

PLG

What Is User Success and How to Unlock Massive Value for Your Users

Discover how a user success strategy can bring you a competitive edge with higher user engagement and better product adoption.

Ray Slater Berry

11 min read

User Onboarding

Personalized Onboarding: How to Tailor and Improve User Experience

Personalized onboarding separates the good from the great when it comes to getting users comfortable with your product. Find out how to improve your UX from the moment users sign up.

Ella Webber

11 min read

Self-Serve Support

High-Touch vs. Low-Touch: Find the Best Customer Success Model for Your Product

An actionable walkthrough to help you find whether a high-touch or low-touch onboarding approach and customer success model is the best fit for your product.

Ray Slater Berry

12 min read

Continuous Feedback

How to Use UX Research to Impact Product Strategy

We sat down with product leaders from User Interviews, Yet Another Studio, and Sketch, to find out how they’re doing user research at these hugely successful companies.

8 min read

Product Adoption

16 Best Customer Success Tools: Side-by-Side Comparison

Hunting for the best customer success tools? This post compares 16 of 2024's best customer success tools. Discover their pricing, features, ratings, and more.

Ray Slater Berry

24 min read

User Onboarding

21 Best User Onboarding Examples to Inform & Inspire Your UX

You love your product—onboarding is how you get users to love it, too. Check out these top 21 onboarding examples to inspire your next onboarding flow.

Ella Webber

24 min read

User Onboarding

8 Guiding Principles for Frictionless SaaS Onboarding

These top user onboarding principles will help you make onboarding flows that drive adoption and product growth, while decreasing customer churn.

Ella Webber

10 min read

User Feedback

Prototype Testing: 6 Steps to Successfully Design, Test, and Implement Your Ideas

Validate your ideas from the get-go and ensure you’re creating products and features that your customers can use.

Ella Webber

12 min read

UX

10 Bad UX examples: What to avoid and how to remedy them

Bad UX design is enough to send your users packing. Learn from these bad UX examples to understand what not to do when designing your product.

Ray Slater Berry

20 min read

Product Management

Top 10 Product Management Podcasts

In the ever-changing world of product management, continuous learning is crucial for success. So we’ve made things easy for you by hand-picking the top 10 podcasts that deserve a spot in your playlist.

Rachel Reid

7 min read

Product Adoption

8 Product Engagement Mistakes You Should Never Make

Keeping product engagement on the right track to ensure customers are delighted at every touchpoint is of the utmost importance for every product team. Learn about the most common mistakes and how to avoid them.

Ahmad Benny

12 min read

UX

How to Leverage Behavioral Analytics to Optimize User Experience

Behavioral analytics give insight into users interacting with your product. Here, we show you the five steps of using analytics to improve user experience.

Mohamed Sehwail

15 min read

Product Adoption

How to Build a User Engagement Strategy in 6 Steps

Explore tools and tactics for an effective user engagement strategy, understand critical engagement metrics to look out for, and identify how to retain more customers. Learn from examples and insights from Pushwoosh, PromoPrep, Spacer, and Better Proposals.

Ray Slater Berry

13 min read

User Onboarding

A Complete Guide to User Onboarding UX Design & Patterns

Retain more customers when you follow this guide to user onboarding UX patterns and design that people can follow intuitively.

Ray Slater Berry

16 min read

UX

Improve Your Product Experience with These 10 Free UI Kits

Customizable UI kits can help you save time and resources for prototyping, idea validation, feedback collection, new feature development, or product iteration.

Hannah Beazley

9 min read

UX

User Journey Mapping: A SaaS Guide to Building Customer-Centric Experiences

Let us unpack user journey mapping and walk you through collecting actionable user research data you can implement to increase retention rates for your SaaS.

Ray Slater Berry

13 min read

User Onboarding

First-Time User Experience (FTUE): Why It Matters & How to Improve It

Learn why first-time user experience is important, how to create an effective onboarding strategy, and which SaaS best practices you can apply to your product.

Nadja Bozovic

13 min read

Continuous Feedback

Product Experience: The Backbone of Your Product’s Success

We examine what product experience is all about and dig deeper into how it contributes to your product's love-ability

Paula Becchetti

8 min read

PLG

Friction Logs: The Key to Unlocking Product Growth

Learn how to find problematic areas in your product and create the smoothest possible product experience for your end-users. It's time to start friction logging.

Kirsty Finlayson

15 min read

User Onboarding

What is the User Onboarding Process? Examples & Tools to Streamline UX

Your user onboarding process should guide users to find the value in your product- we guide you through how to set your users up for success.

Pulkit Agrawal

20 min read