UX User Friction in Product Design: Replacing Bad Friction with Good Friction User friction is always considered to be bad, but that’s not the full story. Find out about how good friction helps engage your users in this article. Ella Webber 10 min read
UX How to Use AI for UX Design: Tips and Tools for Product Teams in SaaS AI is here, and it’s here to stay. Copy creation, image generation, user feedback analysis; the list of uses is expansive. Find out more in this article. Ella Webber 10 min read
UX 9 Ways to Improve UX Writing and Your In-App Messages We’ve rounded up nine ways you can improve your UX writing and keep your in-app messages clear, effective, and loveable 💚 Ray Slater Berry 9 min read
UX Top 8 UX Patterns to Deliver Contextual Help Within Your Product Contextual help offers quick support to help users get the best out of your product without reading lengthy documentation. Learn more about it here. Ray Slater Berry 10 min read
Product Adoption Maximize User Success with Accessible In-App Guides: Here’s How Accessible in-app guidance can help more users unlock your product’s value and become power users. Learn how to design your in-app guides for accessibility. Ray Slater Berry 10 min read
Product Adoption 6 Ways to Have Complete Control Over Your Product Adoption with Chameleon Product adoption is a team sport, but the size of your team doesn’t matter as long as your user goals are clear, your team efforts are synced, and your actions are driven by results. Sonia Schiau 5 min read
Tooltips 16 Best Open-Source Tooltip Plugins For UI Design Take a shortcut to building attractive and functional tooltips with these JavaScript, jQuery, CSS, and HTML libraries. No coding skills? No worries. Scroll down for a no-code solution. Camila Cury 8 min read
Product Adoption How to Launch a Successful Product Redesign & Seamlessly Guide Users Through Change Redesigning a product can be challenging for both you and your users. A well-planned product redesign launch strategy can save the day. Here’s how to do it the right way. Ray Slater Berry 10 min read
UX 5 Essential UX Principles to Drive Product Adoption Learn the five fundamental UX principles to ramp up product adoption and increase user engagement for your product. Ray Slater Berry 12 min read
Product Marketing Product Messaging: 5 Steps To Crushing It Solid product messaging is what makes you stand out in the market or turn leads into customers. Learn how to get it right with this guide. Ray Slater Berry 11 min read
User Onboarding 10 Best JavaScript Product Tour Libraries for User Onboarding Looking for open-source libraries to build JavaScript product tours with? Here are the top 10 that we've found. Jinwoo Park 5 min read
PLG What Is User Success and How to Unlock Massive Value for Your Users Discover how a user success strategy can bring you a competitive edge with higher user engagement and better product adoption. Ray Slater Berry 11 min read
User Onboarding Personalized Onboarding: How to Tailor and Improve User Experience Personalized onboarding separates the good from the great when it comes to getting users comfortable with your product. Find out how to improve your UX from the moment users sign up. Ella Webber 11 min read
Self-Serve Support High-Touch vs. Low-Touch: Find the Best Customer Success Model for Your Product An actionable walkthrough to help you find whether a high-touch or low-touch onboarding approach and customer success model is the best fit for your product. Ray Slater Berry 12 min read
Continuous Feedback How to Use UX Research to Impact Product Strategy We sat down with product leaders from User Interviews, Yet Another Studio, and Sketch, to find out how they’re doing user research at these hugely successful companies. 8 min read
Product Adoption 16 Best Customer Success Tools: Side-by-Side Comparison Hunting for the best customer success tools? This post compares 16 of 2024's best customer success tools. Discover their pricing, features, ratings, and more. Ray Slater Berry 24 min read
User Onboarding 21 Best User Onboarding Examples to Inform & Inspire Your UX You love your product—onboarding is how you get users to love it, too. Check out these top 21 onboarding examples to inspire your next onboarding flow. Ella Webber 25 min read
User Onboarding 8 Guiding Principles for Frictionless SaaS Onboarding These top user onboarding principles will help you make onboarding flows that drive adoption and product growth, while decreasing customer churn. Ella Webber 10 min read
User Feedback Prototype Testing: 6 Steps to Successfully Design, Test, and Implement Your Ideas Validate your ideas from the get-go and ensure you’re creating products and features that your customers can use. Ella Webber 12 min read
UX 10 Bad UX examples: What to avoid and how to remedy them Bad UX design is enough to send your users packing. Learn from these bad UX examples to understand what not to do when designing your product. Ray Slater Berry 20 min read
Product Management Top 10 Product Management Podcasts In the ever-changing world of product management, continuous learning is crucial for success. So we’ve made things easy for you by hand-picking the top 10 podcasts that deserve a spot in your playlist. Rachel Reid 7 min read
Product Adoption 8 Product Engagement Mistakes You Should Never Make Keeping product engagement on the right track to ensure customers are delighted at every touchpoint is of the utmost importance for every product team. Learn about the most common mistakes and how to avoid them. Ahmad Benny 12 min read
UX How to Improve User Experience with Behavioral Analytics Different platforms will require different analytics solutions, but the goal is always the same – improving user experience and leveling up customer satisfaction, conversion, and retention rates. Mohamed Sehwail 10 min read
Product Adoption How to Build a User Engagement Strategy in 6 Steps Explore tools and tactics for an effective user engagement strategy, understand critical engagement metrics to look out for, and identify how to retain more customers. Learn from examples and insights from Pushwoosh, PromoPrep, Spacer, and Better Proposals. Ray Slater Berry 13 min read
User Onboarding A Complete Guide to User Onboarding UX Design & Patterns Retain more customers when you follow this guide to user onboarding UX patterns and design that people can follow intuitively. Ray Slater Berry 16 min read
UX Improve Your Product Experience with These 10 Free UI Kits Customizable UI kits can help you save time and resources for prototyping, idea validation, feedback collection, new feature development, or product iteration. Hannah Beazley 9 min read
UX User Journey Mapping: A SaaS Guide to Building Customer-Centric Experiences Let us unpack user journey mapping and walk you through collecting actionable user research data you can implement to increase retention rates for your SaaS. Ray Slater Berry 13 min read
User Onboarding First-Time User Experience (FTUE): Why It Matters & How to Improve It Learn why first-time user experience is important, how to create an effective onboarding strategy, and which SaaS best practices you can apply to your product. Nadja Bozovic 13 min read
Continuous Feedback Product Experience: The Backbone of Your Product’s Success We examine what product experience is all about and dig deeper into how it contributes to your product's love-ability Paula Becchetti 8 min read
PLG Friction Logs: The Key to Unlocking Product Growth Learn how to find problematic areas in your product and create the smoothest possible product experience for your end-users. It's time to start friction logging. Kirsty Finlayson 15 min read
User Onboarding What is the User Onboarding Process? Examples & Tools to Streamline UX Your user onboarding process should guide users to find the value in your product- we guide you through how to set your users up for success. Pulkit Agrawal 20 min read