UX 5 Bad UX Examples and How to Avoid Making the Same Mistakes Bad UX can be the difference between engaging users and sending them packing—taking your MRR with them. Learn from the examples and avoid these UX mistakes to ensure a customer-centric experience. Ray Slater Berry 15 min read
Product Adoption Customer Retention Management: The Key to Loyal Customers It’s in your best interest to spend some time and resources on optimizing your customer retention management system. Luckily, you’re in the right place. Ella Webber 14 min read
User Onboarding How to Leverage In-App Messaging to Grow Your User Engagement In-app messaging is a delicate matter. Treat it with great care because it can easily make or break the user experience. Think of it as a conversation with your users and a powerful tool for activation, engagement, and retention. Nadja Bozovic 19 min read
Announcements Chameleon Product Highlights from 2021 Last year Chameleon shipped a ton of features to provide you with the most in-depth Digital Adoption Platform out there. 5 min read
Product Adoption Product Adoption Curve: The Five Customer Segments to Look Out For Every stage in your SaaS product adoption curve is crucial for business growth. Explore how your product team can make the most of these customer segments. Ray Slater Berry 10 min read
Product Marketing Product Marketing Team Structures: Who You Need, When To Hire & How To Grow What does a modern product marketing team structure look like? In this guide, we'll walk you through who to hire and how to grow – with expert input from airfocus, Unbounce, and Klue. Ray Slater Berry 13 min read
Product Management Top 10 Product Management Podcasts In the ever-changing world of product management, continuous learning is crucial for success. So we’ve made things easy for you by hand-picking the top 10 podcasts that deserve a spot in your playlist. Rachel Reid 7 min read
Feature Adoption How to Build Features Your Customers Really Need Which features will skyrocket your business, and which ones will be just a waste of time and money? Every decision matters. Marcin Stoll 8 min read
Product Adoption 10 Best Digital Adoption Platforms for 2023 We explain what digital adoption platforms are and how to find the right fit for your needs. Plus, we review the best DAPs to consider for enhancing your user onboarding goals and product adoption rates. Ray Slater Berry 15 min read
Continuous Feedback Customer Effort Score (CES) 101: What It Is, How to Collect It and Apply It Your guide on how to use Customer Effort Score to gather feedback, increase customer loyalty, and build better products. Ray Slater Berry 13 min read
Product Adoption 8 Product Engagement Mistakes You Should Never Make Keeping product engagement on the right track to ensure customers are delighted at every touchpoint is of the utmost importance for every product team. Learn about the most common mistakes and how to avoid them. Ahmad Benny 12 min read
UX How to Improve User Experience with Behavioral Analytics Different platforms will require different analytics solutions, but the goal is always the same – improving user experience and leveling up customer satisfaction, conversion, and retention rates. Mohamed Sehwail 10 min read
Product Management 5 Collaboration Strategies to Elevate the Performance of Your Product Team A whole team needs to be able to communicate effectively and operate as a unit towards a common goal. Here are the five essential collaboration strategies that will help you manage the relationships and achieve greater results. Chris Starkhagen 10 min read
Product Adoption How to Build a User Engagement Strategy in 6 Steps Explore tools and tactics for an effective user engagement strategy, understand critical engagement metrics to look out for, and identify how to retain more customers. Learn from examples and insights from Pushwoosh, PromoPrep, Spacer, and Better Proposals. Ray Slater Berry 13 min read
User Onboarding In-App Tutorials: Making Users Fall in Love with Your Product In-app tutorials are crucial for kick-starting long-term relationships with new users. Here’s how you can keep users around from hello. Ray Slater Berry 13 min read
Growth User Activation: Your Guide to Mapping, Measuring, and Improving Activation Flow User activation is one of the most important elements of product growth. We walk you through what it is, how to measure it, and how to improve it, featuring insights from Growth University and Userlist. Nadja Bozovic 13 min read
Announcements Announcing Chameleon’s SOC 2 Type II certification The Chameleon team knows the importance of data and system security and we are committed to upholding the trust our customers place in our software. Learn what this SOC 2 certification means for you and your users. Pulkit Agrawal 4 min read
Product Marketing 5 Overlooked Aspects of a Stellar Buying Experience In a journey from being unaware of your product to becoming your happy customer, the buyers usually take a few steps. Make sure none of the important aspects of their experience fall through the cracks. Elen Udovichenko 8 min read
User Onboarding The Ultimate User Onboarding UX Guide for 2023 User onboarding UX is a make-or-break for customer retention. Make it count by applying these onboarding UX/UI patterns to the start of your user journey. Ray Slater Berry 13 min read
Feature Engagement Fake Door Testing: The Benefits, the Risks, and How to Build Functional Tests Wondering how to create fake door tests that work? Come on in, we’re covering how to make effective tests that benefit both your users and your business. Ray Slater Berry 12 min read
UX Improve Your Product Experience with These 10 Free UI Kits Customizable UI kits can help you save time and resources for prototyping, idea validation, feedback collection, new feature development, or product iteration. Hannah Beazley 9 min read
Product Management 5 Decision-Making Hacks for Product Managers The success of a product depends on making the right decisions at the right time. Here are five decision-making tips that can help you level up your product management game. Tim Ferguson 7 min read
Product Marketing Product Positioning: 5 Steps to Getting it Right Effective positioning helps you communicate clearly with your target audience. Here are some ways you can help prospects immediately understand what your business is all about. Hannah Beazley 12 min read
Growth Prioritize Your Funnel For Successful User Segmentation During Rapid Growth As you grow, your Sales team will be flooded by leads. Segmenting them the right way can help you build the structure to sustain momentum. Rahul Reddy 6 min read
Product Management 5 Best Product Management Software in 2023 For Product Development We’re taking you through five pieces of product management software to help you plan, launch and maintain user-centric products. Ray Slater Berry 14 min read
Growth Community-Led Growth: The Future of Product Success? Featuring advice, observations, and insights of product and community experts from Roadmunk, Crossbeam, Typeform, Banzai, Elpha, and Chameleon Nadja Bozovic 17 min read
UX User Journey Mapping: A SaaS Guide to Building Customer-Centric Experiences Let us unpack user journey mapping and walk you through collecting actionable user research data you can implement to increase retention rates for your SaaS. Ray Slater Berry 13 min read
Product Marketing Micro-Conversions vs. Macro-Conversions: How to Take Small Steps for Big Wins Micro-conversions in product are often overlooked. This article will reprioritize how you assess those tiny steps towards big, ROI-centric goals. Ray Slater Berry 13 min read
Feature Engagement How to Plan, Build, and Test Product Walkthroughs That Work Our guide to successful product walkthroughs that boost retention and engagement 12 min read
Product Management Product Discovery Process: Everything Product Managers Need to Know Having a solid discovery process in place makes it easier to focus on developing products and features that will address your user needs and generate results. Hannah Beazley 10 min read