Tired of sending NPS surveys into the void?
You’re not alone. According to the Chameleon Benchmark Report, NPS surveys have the lowest completion rate of any in-product survey, clocking in at just 9% on average.
Translation: if your NPS survey feels like an afterthought, your customers will treat it like one.
That's where smarter NPS templates come in.
These ready-to-go templates are designed to make your NPS surveys feel natural, earn higher response rates, and pull richer insights, without derailing your user experience.
What's inside these NPS templates:
✅ Clean, focused question flow that drives responses
✅ Follow-up prompts to turn scores into stories (and action)
✅ Lightweight design that fits natively into your product
Why these templates work:
Conversational by design: Each template flows like a natural chat, not a clunky form, reducing friction and boosting honesty.
Score → story → insight: Follow-up prompts are built in to surface the “why” behind the number.
Context is king: Personalizing your NPS ask (even lightly) boosts your chances of a real answer, not a rage-click.
What we used to do: Blast generic NPS surveys after a user closed a feature.
What works now: Embed personalized NPS prompts during meaningful moments of product use.
The best NPS surveys unlock conversations. Use Chameleon’s templates to automatically follow up with open-ended questions based on the score given. (It’s like customer research on autopilot.)
