Delighted Cancellation Survey
Survey to collect churn feedback. Also features a message prompt for users churning due to COVID-19
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Hotjar Feedback Collection Widget
Widget to launch a feedback modal with emoji ratings and email collection
What this user experience is
It is a self-serve widget that loads a modal for collecting user feedback.
Experience Type
Self-serve feedback widget
What it's trying to achieve
It gives the user an easy and accessible way to give feedback wherever they are in the product.
Why is it a good user experience?
Usability
The feedback widget is not intrusive and it is very easy to follow. It does not force the user into loading the survey.
Aesthetics
The style of the widget as well as the copy’s font and style are very much on-brand.
Simpliticy
With the copy on the widget, the user can instantly understand what it is.
How to build this experience with Chameleon
You can recreate this experience with a combination of Chameleon's Launcher and Microsurvey tools.
- Create a Launcher
- Style and position the Launcher
- Create a Microsurvey
- Style and position the Microsurvey
- Connect the Launcher to the Microsurvey
Build seamless experiences like Hotjar
Create different user experiences and connect them easily for seamless user flows
More Feedback examples
PeopleGrove Emergency Feedback Survey
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PayPal NPS & CES Survey
Prompted when a user reads the PayPal help documentation
YouTube Customer Satisfaction (CSAT) Survey
Customer satisfaction survey delivered contextually to collect feedback on a new feature
Reddit Modal Survey
Feedback request when user clicks to revert their Reddit version (to old design)
Boost product adoption and
reduce churn
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