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Zapier's Feature Announcement Modal

Announcing a new feature without hijacking the screen is a hard problem. Zapier's modal appears only inside the folder view where the feature lives, shows a preview of the output, and points you to the button to click next. It teaches in context, and gets out of the way if you're not in the mood.

A folder view in Zapier with a modal in the top right announcing a new feature. The modal includes a preview image of what the feature produces.
Why it works

The trigger waits for context

This modal doesn't appear on login, or inside a generic 'What's new' panel. It only shows up inside the folder view where the new feature lives. A user who opens that view is already thinking about folder contents, which makes the announcement feel more like a helpful tip than a pop-up.

The trigger waits for context

Show the result inside the callout

A small preview image inside the modal shows what the new feature produces. The user doesn't need to imagine the output or click anywhere to see it. Building that preview alongside the body copy takes extra work, but it turns the announcement into something closer to a demo than a notice.

Show the result inside the callout

Copy that hands you the next step

The body reads as pure instructions. Open a specific tab, click a specific button. There's no marketing wrap-around and no 'introducing our newest feature' throat-clearing. A left-pointing arrow emoji points at the tab where the action lives. Finish reading, and you already know exactly what to click and where to find it.

Copy that hands you the next step

Replicate this with Chameleon

Build a Tour to announce a new feature and drive discovery.

  • Target users whose recent activity suggests they'll benefit from the feature
  • Trigger it only on the page where the new feature lives
  • Stop showing it once the user engages with the feature or dismisses the tour
Replicate this with Chameleon

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