NPS & Microsurveys

Collect high-quality user feedback with contextual in-product Microsurveys

Build a continuous engagement loop throughout the user journey to gather insights, validate decisions, and track your NPS score

Trusted by leading SaaS companies to drive growth

Ask the right questions at the right time to the right users—and triple your feedback

Multiple survey types

Choose between multi-button, CSAT, NPS, input, or dropdown and gather insights about product, services, needs, or sentiment

Multiple survey types

Combine up to three questions

Add a main question and follow up with two additional questions to gather more insights on any topic

Combine up to three questions

Custom button Actions

Launch 'Actions' when users submit their answers: interactive prototypes, help guides, scheduling modals, or update user data

Follow-up customization

Be proactive about users' needs and customize the follow-up questions based on how users respond to the main question

Target based on survey data

Re-engage Microsurvey respondents with other in-app patterns based on their answers or based on whether they engaged or not with your Microsurvey at all

Target based on survey data

Minimize survey fatigue by making it easy for users to share impressions

Multiple ways to trigger

Show your Microsurvey when users click or hover over elements, type in your app, or try the Smart delay to show it when there is a pause in users' activity

Multiple ways to trigger

Target the right users

Asking users to rate your onboarding and the latest beta feature? Combine multiple audiences to ensure the right users always see your Microsurveys

Target the right users

Repeat your Microsurveys

Choose how frequently your Microsurveys should reappear to the same users, to set your NPS on autopilot or ensure a steady stream of product feedback

Repeat your Microsurveys

Control the frequency

Avoid overwhelming users with feedback requests and control how often they should see your in-app Microsurveys to create a distraction-free, delightful user experience

Control the frequency

Why you'll love using Microsurveys to drive product adoption

NPS & Microsurveys

Response logic

You have complete control over what follow-up questions should display to users to ensure you always gather relevant insights.

NPS & Microsurveys

Summarize Responses

Use AI to generate a summary of the feedback you receive through your Microsurveys. Review it in your Dashboard or email and speed up your analysis.

NPS & Microsurveys

Slack integration

Keep the whole team in the loop regarding what users think and care about. Make it easier for everyone to engage users who need guidance.

Hear how Microsurveys helped them

Inspiration

See what others are building with Chameleon

Microsurveys pair well with

Launch Microsurveys from other in-app patterns when users are engaged and willing to share insights or learn more.

NPS & Microsurveys

Product Tours

Launch a product Tour to teach respondents who wish to access more resources how to use specific features.

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NPS & Microsurveys

Embeddable Banners

When promoting events, you can launch a dropdown Microsurvey that allows users to pick specific events to register for.

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NPS & Microsurveys

Launchers

Add an input Microsurvey to your Resource Center that users can always launch to share product feedback or ideas.

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Boost product adoption and
reduce churn

Get started free in our sandbox or book a personalized call with our product experts