Scaling User Onboarding: Balancing Automation and Personalization

Effective onboarding processes can increase customer retention by 50% 🚀

A critical aspect of any successful product or service, user onboarding sets the tone for the entire user experience and greatly impacts user retention and satisfaction. As your user base grows, finding the right balance between automation and personalization becomes increasingly challenging.

In this live webinar, Jay Filiatrault, Head of Growth at Chameleon, and Sarah Bedford, Head of Customer Success at Livestorm share their expertise and practical tips to help you navigate the complexities of scaling user onboarding.

You will learn:

  • How to overcome common challenges when scaling user onboarding

  • Best practices for combining automation and personalization effectively

  • How to create onboarding experiences that resonate with your users

Boost product adoption and
reduce churn

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