Customers + friends in NYC: Join us for breakfast Sept 15!
Customers + friends in NYC: Join us for breakfast Sept 15!
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Zapier Cancellation Flow

Modal triggered from the account deletion page addressing high churn rates amid COVID-19.

A churn-deflection modal on Zapier's account deletion page, offering a retention incentive for small businesses affected by COVID-19. Zapier's account deletion settings page with options to downgrade to a free plan or permanently delete the account.
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