Ahrefs Cancellation Flow
Ahrefs pushes the option of contacting support before a user cancels their plan. Delivered via a modal...
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Reddit Modal Survey
Feedback request when user clicks to revert their Reddit version (to old design)
Delighted Cancellation Survey
Survey to collect churn feedback. Also features a message prompt for users churning due to COVID-19
Zapier Cancellation Flow
Modal triggered from the account deletion page addressing high churn rates amid COVID-19.
Zoom Churn Deflection Modal
Dynamic modal leveraging usage data to emphasize what is lost when the subcription is cancelled. Triggered...
PeopleGrove Emergency Feedback Survey
A two-button Microsurvey built with Chameleon. Deployed to capture feedback for product direction amidst...
PayPal NPS & CES Survey
Prompted when a user reads the PayPal help documentation
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