🎁 The right help, in the right words, for everyone
Users don't all need the same help, or the same words. Prism now personalizes both: the order of the items in your Launchers, and the copy in your Tours, Banners, Microsurveys, Embeddables, and Tooltips.
One Launcher that works for everyone. Make a Launcher Adaptive, and Prism puts each person's most useful items first, from setup help for someone on a trial to billing for an admin. No more building a Segment for every audience, and anyone Prism doesn't know yet still sees your default order.
Rolling out to all plans, with AI and Prism switched on. Each item a user clicks costs 1 AI credit, charged once per item per user.
Copy that speaks to each reader. Switch on Personalize in a Tour, Banner, Microsurvey, Embeddable, or Tooltip, and Prism rewrites the copy for each person, based on what Compass knows about them. Someone new hears how to get started, and someone coming back hears what's changed since.
To set the angle, tell Prism what to focus on, like the user's role or plan, and preview any user's version before you publish. Your buttons keep the copy you write.
Rolling out to all accounts and needs Compass Summaries switched on. Costs 1 AI credit the first time a user sees personalized copy in an Experience.
