Some tools can show a survey answer next to a recording of that person's session and write a follow-up question from the answer someone just gave. Chameleon starts from usage instead. It writes questions for each person from what they've done in your product, and it looks across everyone's answers and usage together to find what keeps coming up. You don't have to watch sessions one by one to connect the two.

If you already use Segment or Freshpaint, you can turn Chameleon on there without any code. Otherwise, an engineer just needs to install the Chameleon code snippet, which can be done in minutes. Chameleon starts recording what people do right away. Summaries of each person's sessions show up within a few hours. Reports on where users get stuck start once you have about a week of data from at least 100 active users.

No. Chameleon records page visits, clicks, and form activity automatically, then matches them to your product's features. It builds that feature list by reading your website and help center, and you can edit it. If you already send details about your users, like plan or role, Chameleon uses those too.

Chameleon is SOC 2 Type II and GDPR compliant, supports HIPAA (BAA available), and never trains AI on your data or your users' data. What your users type is never stored. Chameleon notes which field someone filled in, not what they wrote, and it skips password fields entirely. Sensitive details in web addresses, like email addresses and login tokens, are removed before anything is saved.

You set the goal of the survey. Chameleon writes the questions for each person, based on what they've done in your product and what they've already told you. You can give it guidance on what to ask about, and preview the survey before it goes live.